Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Convenient location
Helpful service staff
Expensive dining
Stuffy rooms
6.4/10
Nice
Rooms
5.7
Location
8.0
Service
7.7
Dining
5.5
Guest reviews
6.4/10
based on 6 reviews
3/5
based on 398 reviews
6.7
6.7/10 based on 2888 reviews
#120 of 133 hotels in Salzburg based on Tripadvisor
Arnold
United Kingdom,
April
2024
8.2/10
The hotel is conveniently located within walking distance of the historical city center while being easily accessible from the train station. The rooms are spacious and comfortable, offering a good stay despite facing the main street. The service is friendly and accommodating, although some aspects like parking can be a bit pricey. The dining experience is satisfactory with tasty options, including organic tea.
Rooms
8.0
The rooms were good, big enough, and comfortable, located on the top floor.
Service
9.0
The service was helpful and friendly, and they even provided gluten-free bread upon request.
Location
9.0
The location was really good, offering easy access to the Salzburg train station and the city center.
Dining
7.0
The dining was tasty, featuring organic tea, though some might find it expensive.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Henry
United States,
March
2024
6.2/10
The hotel's location is very ideal when visiting the charming city of Salzburg, just a 2-minute walk to the center of town. While the rooms in the building across from the main reception can get stuffy in the summer and appear more worn than the public areas, the helpful service staff made my stay enjoyable overall.
Rooms
7.0
The rooms I stayed in were located in the building across from the main reception. Despite feeling a bit stuffy during the summer months, they were clean and comfortable.
Service
6.0
The service staff told us they would handle our next check-in for us, and although not all were polite, some were incredibly friendly and helpful during our stay.
Location
8.0
The hotel's location is perfect for exploring Salzburg, allowing easy access to the historic district in about 10 minutes. It's the only positive point that stood out during my stay.
Dining
5.0
Dining at the hotel was terribly expensive, and the prices did not match the quality of the meals. Although light salads were available, the overall dining experience was disappointing in terms of value for money.
Facilities
Convenient location
Expensive dining
John
United Kingdom,
March
2024
5.6/10
The hotel rooms were a letdown with limited storage space and inconvenient location in a separate building without expected services. However, the friendly service and good breakfast were highlights. The location was convenient but lacked common facilities. Dining was hit or miss, and the value for money was questionable.
Rooms
5.0
The rooms were cramped with minimal storage options and inconvenient location across buildings.
Service
8.0
The service was friendly and the breakfast was a positive surprise.
Location
6.0
The location was convenient for transportation but lacked common facilities and parking.
Dining
5.0
The dining experience was a mixed bag, ranging from fantastic to horrible.
Facilities
5.0
The hotel lacked common facilities and parking, but the location was decent.
Walter
United States,
February
2024
7.2/10
The hotel's rooms were spacious enough and clean, with some located in a separate building across the street. The service, although lacking presence at arrival, proved to be friendly and informative. The location offers convenient access to the Old Town and the center, with reasonable pricing considering Salzburg's expensive accommodation. Dining was criticized for being expensive, but optional.
Rooms
8.0
The rooms were spacious enough and clean, with some located in a different building across the street.
Service
7.0
The service was not initially present on arrival but later proved to be friendly and informative.
Location
9.0
The hotel's location takes you straight to the Old Town and offers easy access to the center, making it superb for exploring.
Dining
5.0
The dining options were described as terribly expensive and could be bypassed due to high pricing.
Facilities
Great location
Expensive dining
James
United Kingdom,
February
2024
6.2/10
The hotel's location near the birthplace of Mozart and the main spots was the only good feature, allowing for easy exploration of the area on foot. However, the rooms had a strong smell of cigarette smoke and Chinese food while presenting a worn-out appearance and poor soundproofing. The dining options were overpriced for basic offerings, but the friendly service added a nice touch to the overall experience.
Rooms
5.0
The rooms smelled strongly of cigarette smoke and Chinese food, were worn out, had poor illumination, and lacked soundproofing.
Service
9.0
The service was friendly and willing to assist, enhancing the overall experience.
Location
8.0
The location near the birthplace of Mozart and main attractions was the hotel's main highlight, despite some cleanliness issues in the surroundings.
Dining
5.0
The dining was overpriced for basic offerings, but the quality was satisfactory.
Facilities
Friendly service
Poor room conditions
Jonathan
United States,
December
2023
6.2/10
The hotel has a convenient location, but the rooms lack proper storage and maintenance. The service is friendly, but there are issues with soundproofing. The dining experience offers high-quality options at a slightly higher cost.
Rooms
5.0
The rooms were disappointing with minimal storage space, worn carpets, and poor lighting. Soundproofing was a problem.
Service
7.0
The service was friendly, but the soundproofing from adjacent rooms was very poor.
Location
8.0
The hotel is conveniently located within walking distance of major attractions and public transport options.
Dining
7.0
The dining experience offers good quality options though slightly expensive.
Facilities
5.0
Limited facilities with no common areas and unmanned reception. Parking is not available on site.
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